Singapore's Tech-Forward Public Sector
Public services prioritize thoughtful and deliberate decision-making, recognizing their broad impact on society. Consequently, there's a strong emphasis on conducting thorough analysis and seeking public input before implementing strategic changes. This cautious approach has given the impression of the public service being slow to embrace modern technologies, despite evidence indicating increased digital transformation through agencies like GovTech.
Challenges in the public sector extend beyond technology adoption. The key lies in adopting well-designed, efficiently managed, safe, secure and scalable technology solutions across various industries.
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